Office Use Only:
2016: Kim or Ashley Cooper: 67 Breanna Way, Chatsworth GA 30705..... Check 1053 written on closed account. Send several invoices which were all ignored. OWES THE COMPANY $130.00 for senior session and returned check fee.
2017: Shasta Campbell 762-209-6681 Booked a Santa Summer session, did not answer numerous confirmation requests.
2017: Jennifer Norton 706-581-9276 Booked a Santa Summer session, no show
2017: Summer Moore: 470-281-7624 Booked a 1 year old session for mid August, moved it to September 9, was sent a text reminder as well as two Facebook reminders, all of which were ignored (Facebook shows they were read shortly after being sent) Had new pictures of child with another photographer already posted on Facebook.
2018: Brittany Bowen 7062997587 Booked a Harvest Mini with Hayleigh and did not answer requests for confirmation. Look up her name under Facebook.
2019: Jessica N Franklin King or Jessica Cochran 7062288849. Booked session and ignored a text confirmation the day before. Day of session a message was sent via facebook and she finally responded saying 'both of them ended up having to work'. Was sent a 'new customer' link when booking the session. Non refundable deposit required to rebook.
2019: Lyric Kendrick. Went out of our way to make special accomodations to photograph her son on a different day and photoshop her child into team picture. Lots of drama when she discovered the picture was not made available to the whole team. Refunded her package and allowed her to keep it. High maintenance. See SKP Facebook message exchange.
2021: Holly Henderson: Last minute cancellation of homecoming pictures, found online using another photographer same day.
2023: Kim Martin. Could not navigate digital download album at website and claimed emails of digital downloads not received. Days and days of messaging and work to get her satisfied. Too much maintenance for the return. Messages at HK Facebook.