FREQUENTLY ASKED QUESTIONS
Q. What do you charge for your services? (STANDARD SESSIONS)
A. Unless it's a special photo event we've set up, everything other than WEDDINGS are considered standard sessions. These include maternity, engagement, family, children's and senior sessions.
Standard sessions are scheduled in 45 minute increments and are based on three factors: 1. The date 2. The location 3. Amount of time needed (extra time needed for more than 5 in the group). Feel free to send a message with these three pieces of information for the exact rate.
All sessions include digital downloads of all photos from your session, as well as a print release. If you would also like a disc for sharing or to make going to quick print services easier, let us know and we will provide one at no extra charge.
Q. What services do you perform? Weddings? Parties? Newborn Sessions?
A. We offer all of the above and many more. For a complete list of what we can do, visit our SERVICES link by clicking here.
Q. When is payment for my session or products due?
A. Payments from NEW CUSTOMERS AND EXISTING CUSTOMERS IN GOOD STANDING are due as follows:
STANDARD SESSIONS: DUE AT TIME OF SESSION
VIDEOGRAPHY AND WEDDINGS: DUE BEFORE SERVICES PERFORMED, ACCORDING TO THE CONTRACT
BUTTON SERVICES: AT TIME ORDER IS PLACED
PRINTS: UP TO $50.00, AT DELIVERY. OVER $50.00, AT TIME ORDER IS PLACED.
Customers ARE NOT CONSIDERED IN GOOD STANDING if any of the following apply:
You have a history of two last minute session cancellations or reschedules (within 24 hours of scheduled session)
You did not reply to a previous session confirmation that was send the day before your scheduled session.
You placed a product order which was never picked up.
You wrote a check that bounced or was from a closed account and you never made it right.
If any of these instances apply, the customer will be asked to pay a deposit and to clear up any outstanding debts before a new session can be scheduled.
Q. Do you have recommendations for photo shoot locations?
A. Of course! We have several locations we use, based on our customer's want. Creeks, mountains, city, grafiiti, trains....whatever your interest, we've got a spot. Just let us know if you need assistance in picking a location.
Q. Do you limit the number of people who can be in a session?
A. The maximum number of people allowed for a single session cannot exceed 10, however, we strongly recommend that groups larger than five request two back to back sessions. This will allow ample time for each member to get several individual shots as well as various group shots.
Q. What is your service area?
A. We accept STANDARD session requests as far North as the Chattanooga and Cleveland areas and as far South as Rome/Adairsville. We are open to weddings anywhere in the United States. While we are willing to venture out to other areas such as Atlanta, Knoxville and Nashville for standard sessions, our service price will substantially increase to cover the extra time and associated travel fees involved. We will be happy to give you a custom quote if you remain interested in receiving one.
Q. Do you allow for outfit changes?
A. Yes. Just remember that standard sessions are 45 minutes long. If you feel that this is enough time to cover all of your outfit changes and still get the photos you want, you can change as many times as you like. If you feel changing will leave little time for photos, consider requesting two sessions.
Q. Do you have a studio?
A. Yes, we do have a small building that houses a studio beside our home. If you are requesting a large group photo, however (more than 8) the limited space will make capturing the images difficult.
If you have any questions that we have not answered here, please contact us at 706-971-4725.